Privacy Policy – ThePromart.com
Effective Date: January 1, 2025
Website: www.thepromart.com
Owner: ThePromart E-Commerce
1. Introduction
Welcome to ThePromart.com, your trusted online store for educational, creative, and activity-based toys, and other curated lifestyle products.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By accessing or using ThePromart.com, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information to provide you with a safe, efficient, and customized shopping experience.
A. Personal Information
We may collect the following details when you register, order, or contact us:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Account login credentials (if you create an account)
B. Non-Personal Information
We also collect certain data automatically:
- IP address and browser information
- Device type, operating system, and session data
- Referring website, search terms, and browsing patterns
3. How We Use Your Information
Your data is used strictly for legitimate business purposes, including:
- Processing and fulfilling your orders
- Providing customer support and product updates
- Sending order confirmations, invoices, and shipping notifications
- Improving our website experience and product offerings
- Personalizing recommendations and marketing (only with your consent)
- Complying with legal obligations
4. Cookies and Tracking
ThePromart.com uses cookies and similar technologies to:
- Remember your preferences and login status
- Track cart contents and checkout activity
- Analyze website traffic and user engagement
You can disable cookies in your browser settings; however, this may affect website functionality.
5. Information Sharing and Disclosure
We do not sell or rent your personal data.
We may share limited data only with:
- Trusted service providers (payment gateways, courier partners, analytics tools) for order processing
- Legal authorities, when required by law or to protect our legal rights
- Marketing platforms (only if you have opted in to receive updates)
All third-party partners are required to maintain data protection standards consistent with Indian law.
6. Data Storage and Security
We implement strict security measures, including encryption and secure servers, to protect your data from unauthorized access or misuse.
Your personal data is stored in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), and applicable Indian IT laws.
7. Your Rights
As a user, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may update or correct your information anytime via your account or by contacting us.
- Withdrawal of Consent: You can opt out of promotional emails or marketing messages.
- Deletion: You may request deletion of your account and data (subject to legal or transactional requirements).
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your information only as long as necessary for:
- Completing transactions and support services
- Legal, tax, and regulatory compliance
Once no longer needed, your data will be securely deleted or anonymized.
9. Payment Information
All online payments on Thepromart.com are processed through secure, PCI-DSS compliant gateways such as Razorpay or Paytm.
We do not store your complete credit/debit card or UPI details on our servers.
10. Children’s Privacy
ThePromart.com is intended for parents and guardians purchasing for children, not for direct use by minors under 13.
We do not knowingly collect personal data from children.
11. Changes to This Policy
ThePromart.com reserves the right to modify or update this Privacy Policy at any time.
Changes will be posted on this page with the updated effective date.
We encourage you to review this page periodically to stay informed.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 whatsapp: +91-9445672618
Disclaimer
This Privacy Policy complies with the Information Technology Act, 2000, IT Rules 2011, and the Digital Personal Data Protection Act, 2023 of India.
Use of this site implies consent to this policy.
